Privacy Policy

Effective Date: 12/22/2025
Nearli values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our platform.

1. Information We Collect
We may collect:

  • Name, email address, and contact details
  • Account and profile information
  • Messages exchanged on the platform
  • Booking and transaction details
  • Uploaded verification information (for providers)
  • Technical data (IP address, device type, browser) We do not store full payment card details. Payments are handled by third-party processors.

2. How We Use Information
We use information to:

  • Create and manage accounts
  • Facilitate messaging, bookings, and payments
  • Review provider verification submissions
  • Communicate updates and support requests
  • Improve platform functionality and safety
  • Comply with legal obligations

3. Sharing Information
We may share information:

  • With payment processors to complete transactions
  • With service providers supporting platform operations
  • When required by law or legal process
  • To enforce our Terms, Code of Conduct, or protect safety We do not sell personal data.

4. Provider Verification Documents
Verification documents are reviewed manually and used solely for approval purposes. Access is limited, and documents are retained only as necessary for operational and legal reasons.

5. Data Security
We take reasonable steps to protect personal information using administrative, technical, and organizational safeguards. No system is completely secure, and we cannot guarantee absolute security.

6. Your Choices
You may:

  • Update or correct account information
  • Request account deletion (subject to legal obligations)
  • Opt out of non-essential communications

7. Data Retention
We retain information as long as necessary to operate Nearli, comply with legal requirements, and resolve disputes.

8. Children’s Privacy
Nearli is not intended for individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact
Questions about privacy can be sent to:
[your@email.com]